Team

Jonathan Pilgrim

Co-founder & Director
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Piers Thurston

Co-founder & Director
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Trevor Howes

Benefits Realisation Expert
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Rena Loizou

Quality of Mind Expert
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Stephen Deresborough

Quality of Mind Coach
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Anthony Brister

Leadership Coach
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Alice Deakin

Executive Coach
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Loredana Popasav

Quality of Mind Coach
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Ian Crawford

People Centred Business Process Innovation
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Frans Rensen

Quality of Mind & Agile Coaching
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Richard Overy

Project Director
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John Hollister

Change Consultant
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Richard Hannah

Programme Director
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WHAT WE DO

MCW are change management experts operating across different specialism areas and locations

QUALITY OF MIND

Realising Exponential Human Potential
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MCW PRECISION

A change management talent company
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MAKING TRAVEL WORK

Specialist Tourism & Leisure Advisory Services
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MAKING CHANGE WORK

Al Fozan
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MAKING CHANGE WORK

UAE
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Jonathan Pilgrim

Co-founder & Director

Jonathan is co-founder of MCW anda highly successful culture and behavioural change professional with strategic change and organisation development skills. He has over 25 years’ change management experience specialising in gaining buy-in from stakeholders for change initiatives. He is a professional facilitator and mediator. With considerable international experience within both the Public and Private sectors, having worked with organisations such as Saudi Aramco, HMRC, Zahid Tractor, TfL & Publicis-Sapient.

Specialities: Change Management, Stakeholder Engagement, & Facilitation

Piers Thurston

Co-founder & Director

Piers is co-founder of MCW, and created Quality of Mind in 2012. He has been an established personal& business coach, for 20 years with over 10,00 hours experience. He also designs and facilitates workshops in innovation, strategy alignment,and leadership across the world. A true thought leade

Clients include: Unilever, Ford, CPW, Kraft Foods, Coca-Cola, HSBC, Tesco, GSK, Barclays, McCann Word Group, Kerry Foods, Anglepoise, NHS, BSKYB,, Local Government and Mars Masterfoods

Specialities: Quality of Mind Realisation, Coaching, Facilitation

TREVOR HOWES

Portfolio and Project Benefits Realisation Expert

Trevor is a practitioner whose approaches and tools set the professional standard for portfolio and project performance management and benefits-led strategy. With more than 25 years of experience in establishing consistent, transparent and benefits-led strategy, portfolios and change projects, Trevor can help you increase the performance of transformation and change, reduce of costs and implement successful IT and benefits realisation. Organisations such as diverse Government organisations, Ford Motor Company, Engineering companies, financial institutions, Chemical, Seed and Waste management companies use his approaches and tooling. Specialities include benefits realisation, business cases, strategic planning and governance.

Clients include: HS2, Ford, Network Rail, Syngenta, SITA UK, Pension Protection Fund,Vivo, Viridor, Fujitsu, Thales, Transport for the North and the Australian Tax Office.

Specialities: Benefit Realisation Management, Portfolio Management, Business Cases,Strategic Planning

Rena Loizou

Quality of Mind Expert

Rena is a Quality of Mind Expert and before moving her career in coaching has more than 20 years’ experience in retail buying and merchandising and has held a number of senior executive positions with both high street and direct order retailers. She combines her vast experience in the corporate world with her passion for understanding the human mind to enable organisational and personal transformation.

Clients include: Tesco, M&S, John Lewis, Arcadia, Fat Face, El Corte Ingles Super Retail Group ,Mr Price

Specialities: Coaching & Quality of Mind Realisation. Retail Sector consulting

Stephen Deresborough

Stephen started his City career with a Stockbroker at age 16 and then joined Goldman Sachs as a futures trader and later as a risk manager to a team of successful traders. It was in this position that it became apparent that performance was being influenced by state of mind. His new career path began. It was then that he committed his new career/life to learning more about the human mind.

It led to him training as a hypnotherapist initially, and then as a master practitioner of Neuro Linguistic Programming (NLP) along with training in many other forms of Psychology along the way. In 2010 Stephen discovered the understanding of the Three Principles, which is described as the foundation behind all human experience and the underpinning of all Psychology – the blueprint to how the human mind works. His expertise lies in unlocking the true potential of the human mind and showing his clients how to access this. He combines his understanding of trading, the business world and his knowledge of the Three Principles to guide his clients toward an elevated state of mind.

Clients include: Deutsche Bank and Morgan Stanley.

Specialities: Performance Coaching &  Quality of Mind Realisation. Financial Services Sector

Anthony Brister

Co-founder & Director

Anthony Brister CBE is a leadership and high performance specialist with a top-flight pedigree in coaching  and training. Previously (until 2007), he was Director of the Army’s Educational and Training Services –  responsible for learning and development across the entire Army. He is a qualified Executive Coach and NLP  Practitioner. He is experienced in working at all levels, including CEOs and board directors, helping leaders to develop and  achieve as individuals and to build cohesive, motivated, high performing teams.

Clients include: Chase & Partners, Waypoint, Co-Op Group, MoD, University of Kent, City University London, College Optometrists, & various local government, and charities

Specialities: Leadership Coaching, Leadership Mentoring, Communication Coaching,

Alice Deakin

Alice is an accomplished coach and facilitator who designs and delivers tailored leadership development programmes for clients across a broad range of sectors.  Her career prior to becoming a coach includes working as CFO of IndigoVision plc, working in Strategy and M&A for Clear Channel International and advising clients on corporate governance and developing finance talent at Deloitte.  She has also sat on two Boards of Governors at Independent Schools.  Alice’s coaching is commercial and practical, offering her clients real challenge coupled with strong support.  Alice also has an insight into elite performance and team dynamics as a former international lacrosse player.

Clients include: Stagecoach, AstraZeneca, RWE npower, ICAEW, Close Brothers

Specialities: Finance Coaching & Mentoring, Maternity Coaching

Loredana Poposav

Loredana Popasav

Loredana is a graduate from the University of Bucharest, and has spent almost 20 years in media and advertising, where she worked for Publicis and MTV, and under her own agency with clients such as HP, Microsoft, Visa and Carrefour. She has now leveraged her ability to discover brand insights into ones about human psychology. She has trained as a transformative coach with Making Change Work, including as an NLP practitioner, business coach (ILM) and now in the 3 Principles. Currently she works with clients in both the business and sports arenas. Based in the Czech Republic, she is bringing pioneering approaches to mindset transformation to central Europe.

Clients include: Lowe, McCann & Rubis

Specialities: Creativity,  Quality of Mind

Ian Crawford

Ian is a change consultant who uses Appreciative Inquiry and Clean Language & Symbolic Modelling provoking people to challenge their thinking and behaviour to take a more positive perspective on change. After a full career in the army, Ian has a Masters in Organisation Consulting from Ashridge Business School, is an experienced PRINCE2 project manager and MSP and CHAMPS2 programme manager, EFQM assessor and lean systems process improvement practitioner.

Clients include: British Airways, London Underground, Carillion, BVS Venture Capital, DWP, MoD, IPCC, Eurocontrol, Pakistan Government and a large range of public sector organisations

Specialities: Emergent Dialogue Co-Creation

Frans Rensen

Frans has over 25 years working experience in the business and corporate world. Based in The Netherlands he had the pleasure working in various (International) roles; commercial manager, commercial director, senior business consultant, program manager, project manager, Agile transition coach, Executive coach and Quality of Mind expert. He studied Business Administration (BHA), Implementation & Change Management (MSc/CMC), Developmental Transactional Analysis (MSc) and Quality of Mind.

Frans guides organisations into a deep understanding and embodiment what drives value and success. When people start to experience for themselves what is needed for success, action naturally flows in that direction. It’s an energetic and wonderful experience which leads to sustainable change.

Clients include: Shell, ABN AMRO, MoneYou, Alliander, Baker Hughes, Equens, Kadaster, Hogeschool Utrecht

Specialities: Quality of Mind Realisation, Agile Transitions
Coaching, Facilitation

Richard Overy

Richard has been in Travel & Tourism for over 35 years, at the forefront of operational and technological change. From wall charts and punched cards to Fintech enabled booking platforms, Richard has seen the benefits of successful change. With Board level experience for 25+ years and expertise in all aspects of the industry. He has deep knowledge of the marketplace in the UK, Europe, North America and the MEASA region.

Clients include: Regional Government Depts, Central European agency, UK Tourism App.

John Hollister

John spent 20 years in UK central government before moving to the Middle East in 2009. He has held leadership positions with KPMG and EY, specializing in strategic planning, programme management and commercial development. Recent experience has been focused on the infrastructure, healthcare and life sciences sectors

Richard Hannah

Richard has over 20 years’ experience in Travel, Tourism and Aviation Regulation. From an early career in the Military and then Law, he has become a specialist in major programme management and operational strategy. Highly trained and commercially savvy, he has lived and worked in over a dozen countries and is MCW’s lead Consultant in Digital Optimisation.

Clients include: Civil Aviation Authority, TUI, BP, Thomson Reuters and Emirates Airlines.