Unlocking Personal & Operational Performance


Making Change Work is a boutique change consultancy that delivers business benefit by unlocking personal and operational performance. We have 2 practice areas: INSIGHT and REALISE , which integrate expertise in personal transformation and change delivery to increase the resourcefulness, resilience and productivity of your people. We create tangible results for your bottom line.


The missing variable for effective change QUALITY OF MIND  

To deliver effective, sustainable change, you need to enable ‘behind  the eye’ change prior to ‘in front of  the eye’ change. How we do that is by shifting the quality of an individual’s thinking and mindset.  It is the only truly dependable variable for understanding how to unlock the potential of the human factor, and therefore organisational performance. 


We have an associate bank of versatile change experts. We are consultants, trainers, coaches, facilitators and innovators. Sometimes we just wear one hat, and other times we are swapping hats responding to the need in moment. It is our expertise in working with Quality of Mind,  an ability to understand the nuance of the human factor, that enables us to produce effective solutions.


” The Quality of  Mind realisation was genuinely terrific!  I’m spending more of my time as the best and most resourceful version of myself which makes everything less effort and more effective. I m finding I  have more purpose and impact, and I am simply happier as well. I can clearly see how this enables an organisation like ours to get a competitive advantage in an over supplied market;  you’ll  get more out of your talent, and they will benefit personally as well. “

This is a fundamental mind shift in the way you see the world. It sounds like hocus pocus, but when it dawns on you, it makes a massive difference to life and career.”

When you need a transformation in operational performance, you need to win the hearts and minds of staff and this is exactly what our consultant’s approach helped us to achieve. With their expert facilitation and motivation, we delivered a fundamental change in thinking and behaviour that promises to deliver value on a sustainable basis.

“I would like to thank MCW on behalf of the organisation (HMRC), and the Board of Angels, for the invaluable contribution in helping get the concept of the ground and more recently in developing it into a fully operational tool….the enthusiasm, drive and determination have been evident at every stage….”

“We set them a challenging task and they rose to it. Their facilitation was  innovative and effective. It definitely had a huge positive influence on the whole team.”

Over the last year MCW have shown an ability to ‘get under the skin’ of our organisation, tailoring delivery as needed and winning the hearts and minds of some fairly resistant Directors, which was no mean feat!