The Value Proposition - Is what we do worth it?
Is there a guaranteed ROI up front ?
We work in more abstract and intangible areas than, say, computer systems or procurement processes, so we understand it can be more difficult to measure the financial ROI of our 'people changes' - but that doesn't mean we can't. And it certainly doesn't mean they aren't worth it!
So if your financial director wants to see realms of hard empirical evidence to demonstrate the guaranteed financial benefits before embarking on this investment, we can help by pointing you to industry case studies of where the financial benefits have been robustly measured.
We are also happy to put our money where our mouth is and work on a risk reward basis in some circumstances or, if not, agree clear tangible success criteria.
“MCW were willing to enable us to experience some of their work before we had to commit to any large expense, their value soon became clear....!"
What is the financial return on coaching?
Individual clients reported a median return on investment of 3.44 times their investment Final Report of the ICF Global Coaching Client Study 6, 2009
Coaching produced a 529% return on investment and significant intangible benefits to the business. Including the financial benefits from employee retention boosted the overall ROI to 788% MetrixGlobal conducted a case study on ROI of executive coaching2001
ROI was 10:1, at a conservative level, with a long-term return in the millions.Triad, for Coaching.com, 2001
Final Report of the ICF Global Coaching Client Study, 2009:
86% of companies that use or have used coaching report at least a 100% return on their initial investment, as well as a significant impact in other client goal areas.
An overwhelming majority, 82.7% of individuals who have experienced professional coaching report being "very satisfied" with their coaching experience
96.2% said they would repeat it given the same circumstances.
MCW's Value Proposition
We truly believe in the value of our work and how it can bring substantial financial benefits to our clients, therefore:
We are happy to discuss the principle of working risk reward on some projects
Some of our interventions are priced to be below the public sector tender limit, so you can experience the benefits of what we do in a simple and cost effective way
What is the financial benefit of culture transformation?
18% more productive
12% more profitable
27% less prone to absenteeism
12% better at engaging customers
51% less likely to be a source of employee theft
62% less likely to be involved in job accidents
51% less likely to leave (in low-turnover companies)
31% less likely to leave (in high-turnover companies)
Gallup research, in Human Sigma
The 2008 O.C. Tanner Global Recognition Study found that a 15% improvement in employee engagement equates to a 2% improvement in an organisation’s operating margin.
The study’s operating income results show an almost 50% variance with +19% increase in income with Engagement and a minus 30% without engagement
