LASERTM - 'People Centric' Business Process Innovation
A service evaluation and re-engineering process specifically designed for the rapid analysis and improvement of an organisation’s processes
How do we do this?
An ‘AS IS’ and ‘TO BE’ process map including details of the changes required in processes and in critical points
Evaluations of process performance for cost, time and process reliability and recommendations for performance opportunities
A Transformation Roadmap (action plan for transition to the new improved state) including a detailed business case for the recommended changes
Coaching managers & staff in using the Transformation Roadmap
"We decided to follow the ‘lean systems’ approach to identify and kick-start transformational change across the Council. We now have a transformation team in place utilising LASER ‘lean approach’ programme which has already delivered cashable savings and real performance improvement in quick time."
What are the benefits?
Produces process map including details of the changes required in processes and in critical points to enable long-term behavioural, organisational and process improvements
Our unique process modeling tool and workshop approach, getting the right people ‘in the room’ to enable change to take place ….quickly
The process modeling tool used supports a people-based approach
Easy to understand graphical model for capture, analysis, reengineering and evaluation of the process
Rich process and organisational information to determines costs, bottlenecks, resource utilisation and organisational impacts
Reveals the business case for change - or not!
Who is it for?
NDPBs and LAs that need to find added value and cashable benefits whilst maintaining or improving service levels - re-engineering process for delivery of future strategy
For organisations needing to review and fundamentally challenge HOW they do business, by re-engineering processes for delivery of future strategy
